We put together some frequently asked questions for you:

Which payment methods are accepted in the Online Shop?

We accept all major credit cards, PayPal and Amazon payments.

What currency is used in the Shop

All prices are in USD

How long will delivery take?

For the free shipping the delivery time is around 20 to 28 business days.

For the express shipping the delivery time is around 5-7 business days.

How secure is shopping in your Online Shop?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. We do not store any payment data (credit card information etc.) in our system.

Why have I not received an order confirmation?

Some e-mail services incorrectly flag automated messages from our servers as spam – if you don´t receive anything, please check your spam folders first. You may also accidentally have provided an incorrect e-mail address – in this case please contact our Order-Support to check whether we received your order.

I have not yet received my delivery, although the stated delivery time has passed.

On rare occasions or in remote areas there sometimes might be a delay. AvoSeedo unfortunately has no influence on this. If the announced shipping times are exceeded significantly, please contact our Order-Support with your order number.

Do I have to pay a customs duty for the goods if I order from AvoSeedo?

After a shipment reaches your country it might be subject to import duties and taxes. Additional charges for customs clearance must be paid by you; we have no control over these charges and cannot predict what they might be. Customs policies vary widely from country to country, contact your local customs office for further information. To facilitate the customs process, we reserve the right to inform customs of the value of goods within the packages. For the same reason, customs officials are permitted to open packages. AvoSeedo has no influence over this procedure.

I am having questions regarding my product or growing avocados.

Please have a look into our Avocado Forum here or if your issue is not covered you can also contact us via mail here.